Australia
CUSTOMER ENGAGEMENT
Industry:
Administration & Secretarial
Career level:
Mid-level
Employment type:
Full time
Job location:
North Shore & Northern Beaches, Sydney
Salary offered
Negotiable
Requirements
Education:
Specialist's Degree
Experience:
0-2 years
Languages:
English
Driving license:
No
Job role
You will complete a Cert III Customer Engagement through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with the Host Employer.
Throughout your formal training and practical experience in the workplace, you will have the opportunity to perform the following tasks:
Manage inbound calls and communication
Maintain accurate call records
Data entry
General office administration tasks
What you’ll bring to the table…
To be successful in this role, you’ll need to have the following:
Strong computer usage and literacy skills
Commitment to both on and off the job training
Awareness of WHS in the workplace
Ability to show initiative and pay attention to detail
Honest and reliable work ethic
Good communication skills, both written and verbal
Willingness to undertake a National NSW Police Check
What to do next
To apply for this role, click the ‘Apply for this job’ button and then follow the steps to complete your application. You can also apply online at www.hvtc.com.au by clicking on 'Vacancies' and selecting the relevant position, then the 'Apply Online' button at the bottom of the page.
All applications require a resume and cover letter addressing the selection criteria.
If you have any questions about this role please contact Kiara Nicoll on 02 4932 4222.
Benefits
Medical insurance
Company background
HVTC Sydney is an expert in the employment and training of apprentices. We believe skills change lives and that apprenticeships and traineeships can open doors to incredible careers. This is why we partner with businesses to match the right person with the right career.
During your traineeship, you’ll be employed by us, while completing on-the-job training with our Host Employer, Northern Beaches Council, located in Manly and Mona Vale. We’ll provide you with ongoing mentoring and support to help you achieve your career goals and unleash your true potential.
