Australia
GUEST SERVICES AGENT
Industry:
Hospitality
Career level:
Mid-level
Employment type:
Full time
Job location:
CBD, Inner & Western Suburbs, Perth
Salary offered
Negotiable
Requirements
Education:
Specialist's Degree
Experience:
0-2 years
Languages:
English
Driving license:
No
Job role
About the Role
You will play an active role in creating an exceptional employee and visitor experience for one of our key and reputable clients. You will be an individual that cares deeply about the level of interaction provided to employees and available to provide help and support to building users with a positive attitude.
About You
Experience in reception, concierge, front line information exchange, workplace or facilities-related roles.
A pleasant phone manner and excellent verbal and written communication skills is a must
Display professional appearance
Organization and attention to detail required
Must be able to work in a fast paced, high volume environment
Flexible with shifts times & be able to work in different work environments when required
Proficient in Basic to intermediate Microsoft Office Suite
Positive attitude and be comfortable in providing customer service to a diverse population
What You Will Do
Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with incoming residents, guests and vendors
Answers and screens all incoming internal calls in a professional manner
Manages visitor badges and maintains appropriate visitor records
Is actively visible in the reception area and always accessible to the customer via phone
Maintains guest registration logs via electronic guest management system
Schedules, organizes and assists with event and meeting room reservations
Understands and adheres to all safety and security protocols
Reviews internal work orders and reports service requests through building work order system.
Benefits
Medical insurance
Company background
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;
Being part of a growing global company;
Career development and a promote from within culture;
Access to one of the worlds largest learning libraries via LinkedIn Learning
If you're interested in long-term career growth with an industry leader and working within a highly engaged team then APPLY NOW!
Please note all successful applicants will be required to undergo a national police check and medical assessment.
Uniform provided.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
