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CATEGORY QUALITY MANAGER
Agency name:
BIG W
Industry:
Banking & Finance
Career level:
Manager
Employment type:
Full time
Job location:
bexar, Karratha
Salary offered
200 001 to 300 000 AUD
Requirements
Education:
Specialist's Degree
Experience:
2-5 years
Languages:
English
Driving license:
No
Job role
The Role
As the Category Quality Manager, you will lead and develop a team of Quality Partners to deliver safe and reliable products through the NPD process ensuring BIG W has safe, quality and compliant products within specification.
In this role, you will also continually monitor and review & simplify all processes across the BIG W Quality, Buying, Sourcing and Design teams to ensure all team members are up-to-date with current process and guidelines.
Reporting into the Head of QA & Customer Care , you will:
Be responsible for the management of QA processes which ensure the quality and safety of BIG W hardgoods products
Lead and manage the supplier excellence program within BIG W supplier base
Lead, develop and inspire a QA team working closely with our Asia operations
Continuously improve the QA processes to deliver end to end simplification
Focus on customer first
About You
To be successful in this role, you will need to demonstrate the following core experience:
A minimum of 5 years experience in QA team management, systems and processes
Strong influencing skills - ability to positively engage with others and build strong relationships with internal and external stakeholders at all levels
Customer focused
A passion for leadership and developing talent
Retail experience prefered
Benefits
Medical insurance
Company background
Throughout their entire range of merchandise, BIG W have a huge selection of brand items. At BIG W, you can safely shop with the knowledge that they have the brands you know and trust and they’re at our famous Everyday Low Prices.
BIG W employs over 17,000 people throughout Australia and are very proud of the number and calibre of people in the BIG W team. BIG W trains and empowers their people to perform their jobs properly, to exceed expectations. They recognise and reward the contribution of their individuals and promote an atmosphere of co-operation and respect amongst all staff.
When you shop at BIGW you too will experience the pride they have in their people by their levels of service, product displays and store presentation.