Australia
BUSINESS ANALYST
Industry:
Business & Management
Career level:
Senior
Employment type:
Full time
Job location:
Australia, Cooranbong
Salary offered
15 001 to 50 000 AUD
Requirements
Education:
Specialist's Degree
Experience:
2-5 years
Languages:
English
Driving license:
No
Job role
The Role
The Business Analyst role exists to liaise with business and technology stakeholders for delivery of business requirements which form the basis of change to business processes, policies or systems and to ensure that the delivered solution meets the needs of the business.
The main focus for this role will be engagement within the cross functional teams in support office to identify & drive improved process & system efficiencies to make a real difference for our customers and our teams.
Your Responsibilities Would Include But Are Not Limited To
Work end to end to collaborate with teams to unpack & understand current business process & system capabilities and to identify future business & system requirements and process changes that are efficient and cost effective
Clearly document and refine the requirements and validate these with key Business & Project stakeholders
Work with Business users and Project team to ensure delivery of requirements within agreed timeframes
Plan, drive and execute Business User Groups to provide continuous input and sign-off of process & system
Work end to end with teams including training team to create or review training documentation and facilitate training
Collaborate and partner with business stakeholders to ensure major change obstacles are identified and managed effectively (working with a change manager where relevant)
Timeously identify risks and issues and implement mitigating actions
Collaborate and partner with stakeholders to build relationships to seamlessly work end to end to build brand and customer advocacy
About You
To be successful in this role and thrive in our high performing and innovative culture, you will have previous experience as a business analyst for a general merchandise retail business (or relevant retail experience). You will also have a great understanding of how your role can help realise BIG W’s ambition of becoming a purpose led digital retailer.
In addition you will also have
Extensive experience in facilitation and co-creation
Project delivery and change management experience
Process mindset and process mapping capability
Data querying, analysis, insights and visualisation experience
Strong technical capability i.e. proficiency in retail systems and ability to translate business requirements to IT requirements
Benefits
Medical insurance
Company background
Throughout their entire range of merchandise, BIG W have a huge selection of brand items. At BIG W, you can safely shop with the knowledge that they have the brands you know and trust and they’re at our famous Everyday Low Prices.
BIG W employs over 17,000 people throughout Australia and are very proud of the number and calibre of people in the BIG W team. BIG W trains and empowers their people to perform their jobs properly, to exceed expectations. They recognise and reward the contribution of their individuals and promote an atmosphere of co-operation and respect amongst all staff.
When you shop at BIGW you too will experience the pride they have in their people by their levels of service, product displays and store presentation.
